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Helplines UK 1208087586-950
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Helplines UK

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Helplines UK Empty Helplines UK

Post  sky on Tue Apr 28, 2009 8:14 pm


Al-Anon Family Groups
For family and friends of problem drinkers.
(020) 7403 0888

Alcoholics Anonymous
0845 7697 555

ASSIST-Assistance Support and Self-Help in Surviving Trauma
A national charity that provides telephone support, counseling and information for people who are experiencing Post Traumatic Stress Disorder.
Monday to Friday, 10am-4pm.
01788 560800

Breaking Free
Helpline for women survivors of Child Sexual Abuse.
020 8648 3500

Confidential telephone counseling to children, young people and adults. Helps with a variety of issues such as family and relationship problems, bullying, child abuse, exam worries, eating disorders, HIV/aids, sexual health, depression, mental health, addictions, rape and sexual assault, anxieties and phobias, domestic violence.
Monday to Friday, 10am-4pm/7pm-10pm.
020 8514 1177

Carers Line
Gives advice on dealing with the stress and financial problems that caring can bring.
Freephone, Monday to Friday, 10am-12pm/2pm-4pm.
0808 808 7777 (FREEPHONE)

Child Death Helpline
0800 282986 (FREEPHONE)

Childline (24 HOURS)
Comfort, advice and protection for any child or young person with any problem.
0800 1111 (FREEPHONE)

The Compassionate Friends – Support for Bereaved Parents and their Families
“Our Helpline is always answered by a bereaved parent who is there to listen when you need someone to talk to. They can also put you in touch with your nearest Local Contact and provide you with information about our services. The Helpline also offers support and information to those supporting bereaved families.”
7 days a week, 10am-4pm/6.30pm-10.30pm
0117 953 9639

Cruse Bereavement Care
Offers free information and advice to anyone who has been affected by a death.
0870 167 1677

Advice on sensible drinking and alcohol misuse.
0800 917 8282 (FREEPHONE)

The Eating Disorders Association
The adult helpline is for people over 18 who want to talk about eating disorders. Gives information concerning help available in your local area. Provides a listening ear, information about eating disorders and information concerning help available. The youth helpline is for people up to and including 18 years of age. Provides information, help and advice.
Adult Helpline: 01603 621414, Monday to Friday, 9am-6.30pm.
Youthline: 01603 765050, Monday to Friday, 4pm-6.30pm.

First Steps to Freedom – Phobias, Panic Attacks, General Anxiety, Obsessive Compulsive Disorder, Tranquillizer Withdrawal
Helpline for sufferers and carers to talk over their anxiety problems with a trained volunteer. Confidential.
7 days a week, 10am-10pm.
01926 851608

Get Connected
Support for young people on any issue and free connection to services which can help.
0800 096 0096 (FREEPHONE)

Mash – Men as Survivors Helpline
Telephone counseling and advice service for men who have been sexually assaulted or raped. Also for families and friends.
Thursdays, 7pm-9pm.
0117 907 7100

Provides a mental health information service. Offers information, support and understanding. Confidential.
Monday to Friday, 9.15am-5.15pm.
08457 660 163

National Phobics Society
Non-members are given general information, members can access ongoing advice concerning the various conditions, medication and treatment, self help groups in their area, etc. Confidential.
Monday to Friday, 10am-5pm.
0870 770 456

National Schizophrenia Fellowship (Now renamed ‘Rethink’)
“If you have a question or need advice, the National Advice Service is staffed by experienced advisors with in-depth knowledge about all areas to do with mental illness.”
Monday to Friday, 10am-3pm.
020 8974 6814

NHS Direct (24 HOURS)
Immediate and confidential health advice and information, 24 hours a day, 7 days a week.
0845 4647

No Panic – Support for Sufferers of Panic Attacks, Phobias, OCD, GAD and Tranquillizer Withdrawal
Confidential helpline staffed by trained volunteers.
7 days a week, 10am-10pm.
0808 808 0545 (FREEPHONE)

NSPCC Child Protection Abuse Network (24 HOURS)
Provides counseling, information and advice to anyone worried about a child at risk of abuse or ill treatment. Children and young people who need help can also call.
7 days a week, 24 hours a day.
0808 800 5000 (FREEPHONE)

Prevention of Professional Abuse Network
Support line for survivors of professional abuse. You can speak in confidence to a support worker.
Monday to Friday, 10am-4pm.
08454 500 300

Refuge Domestic Violence Helpline (24 HOURS)
0870 599 5443

Helpline concerning relationships with partners and spouses. You can talk things through with a relate counselor. All calls confidential.
Monday to Friday, 9.30am-4.30pm.
0845 130 4010

Samaritans (24 HOURS)
“The Samaritans provides confidential emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide. You don’t have to be suicidal to call us. We are here for you if you are worried about something, feel upset or confused, or you just want to talk to someone.”
7 days a week, 24 hours a day.
08457 909090

Offers practical information, crisis care and emotional support to anyone affected by mental health problems. All calls answered by trained volunteers. All calls treated with absolute confidence. You can remain anonymous if you wish.
0845 767 8000

Offers a confidential telephone helpline providing emotional support to any individual on any issue. Mainly a preventative service, aiming to help people before they reach crisis. Can take calls on; child abuse, relationships, bullying, anger, eating disorders, self harm, exam stress, domestic violence, sexual assault and rape, mental health, disability, anxiety, depression, panic attacks, addictions, phobias, debts, sexuality, conflict, health concerns, homelessness, loneliness and racial harassment.
020 8554 9004

Survivors UK
Helpline for men who have been victims of sexual violence.
Tuesdays, 7pm-10pm.
020 7357 6677

Victim Support – Victims of Crime
“The Victim Supportline can help you whether the crime is recent or past or whether or not you want to report the crime. If you want information, practical help or support, phone us…”
Mondays to Fridays, 9am-9pm.
Weekends, 9am-7pm.
Bank Holidays, 9am-5pm.
0845 3030 900

The Who Cares? Trust
“We are a national charity working to improve public care for around 60,000 children and young people who are separated from their families and living in residential or foster care.” The helpline gives support and information to children and young people who are in or have been in the care system. Confidential and staffed by trained people. Offers support and information concerning bullying, feeling violated, leaving care, benefits and more.
Mondays, Wednesdays, Thursdays, 3.30pm-6pm.
0500 564570 (FREEPHONE)

Women’s Aid Domestic Violence Helpline (24 HOURS)
08457 023 468

Our lives are like the course of the sun. At the darkest moment there is the promise of daylight.

Join date : 2009-04-11

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Helplines UK Empty Re: Helplines UK

Post  sky on Tue Apr 28, 2009 8:16 pm

Here is quite a comprehensive list taken from

National Helpline Number

Women’s Aid National Domestic Violence Helpline
0345 023 468 Nationwide, 10am–5pm Mon–Fri, also weekends from July 1999. Advice and telephone support provided by highly trained staff and volunteers backed up by a wide range of leaflets and other resources

Accord Catholic Mediation Counselling Services
028 9023 3002

Action Against Abuse of Women and Girls
01243 785948

0181 514 1177

0800 1111

Chinese Information and Advice Centre (CIAC)
020 7692 3697 The Chinese Women Domestic Violence Project at the Chinese Information & Advice Centre (CIAC) in Central London is developing its Outreach Project to support Chinese sufferers of DV. Email:

Christian Family Concern
020 8688 0251
Counselling Directory The purpose of the site is ultimately to provide the UK with a huge counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs. This is a free, confidential service that will hopefully encourage those in distress to seek help. The website also contains a number of sections on emotional disorders (types of distress section) and provides some useful statistics. Every counsellor on the site who has submitted their profile has either sent a copy of their qualifications and insurance cover to us, or is registered with a professional body online with recognised codes of ethics and practice, this way we can be assured of their professionalism.

Divorce, Mediation & Counselling Services
020 7730 2422

Everyman Project
020 7737 6747 Counselling, support and advice to men who are violent or concerned about their violence, and anyone affected by that violence.

Families Anonymous
0800 735 0671

Family Service Units
020 7428 5405

Freecall Message Home
0500 700740

Kiran - Asian Women's Aid
020 8558 1986 Advice, support, refuge for Asian women, and women from other cultures e.g. Turkey, Iran, Morocco, Malaysia etc.

0208 698 9649 Abuse Help Line for male victims only, 7 days per week, 365 days per year. Emergencies only after 10 pm.

Men's Advice Line and Enquiries
020 8 644 9914 Information, support and advice to men experiencing domestic violence. Open from 9am to 10pm, Monday and Wednesday (answerphone at other times). Local projects for men are available in some areas.
Men's Aid 0871 223 9986 Providing support and advice for men experiencing domestic violence.

National Council for One Parent Families
0800 018 5026
020 7 428 5400 Both numbers operate Mon-Fri 9.15 to 5.15.
Runs an information service for lone parents, other organizations, local authorities and the media

National Domestic Violence Helpline
08457 023468

0800 800500 Free, confidential service for anyone concerned about children at risk offers counseling, information and advice.

01203 228952 Help for Asian women experiencing Domestic Violence

The Pink Practice
07005 968 111 A counselling and psychotherapy practice for lesbian, gay, bisexual and transgender people in Leeds and London. Lines open Mon-Thur 9am-7pm.

Rape/Indecent Assault Crisis Counselling
0800 735 0567

Refuge’s 24-hour National Crisis Line
0990 995 443 National crisis line, 24 hours a day, 365 days a year which provides advice and support to those experiencing domestic violence and refers women and children on to the 250 refuges nationwide.

01788 573241
0870 6012121 112 local Relate centres provide couple counselling for those with relationship problems, and psychosexual therapy, and relationship and family education.

08457 909090

0808 800 4444 Emergency access to refuge services.

Survivors (Swindon)
0845 430 9371 Telephone helpline for adult (17+) male survivors of child sexual abuse and adult rape. Answerphone messages are returned as soon as possible.

The Muslim Women's Helpline
0181 9048193
0181 9086715

UK Insolvency Helpline
0800 074 6918 Free & confidential advice on finance and debts. Monday to Saturday 9am - 9pm (Sundays 9.30am - 1pm & 24 hour answerphone)

Women with Learning Disabilities
0181 522 0675

Womens Refuge
0845 702 3468

Victim Supportline
0845 30 30 900 Nationwide lo-call service, 9am–9pm Mon–Fri, 9am–7pm weekends and bank holidays from 9am–5pm; Provides information and support to victims of all reported and unreported crime, including sexual crimes, racial harassment and domestic violence

Victim Support's Male Helpline
0800 328 3623 Freephone number for men, 12 noon to 2 pm, Mon to Fri

Regional Helpline Numbers

Birmingham Relate
0121 643 1638

Rape and Sexual Violence Project
PO Box 9558
B4 7QE
0121 233 3818 A charity supporting female and male survivors of rape, sexual assault and childhood sexual abuse: offering information, telephone support and face to face counselling (7 days per week). Both male and female counsellors available.

Bristol Crisis Centre
0117 925 1119 A national support phoneline for women in crisis. It is a late night telephone helpline, the available hours being 9pm-12.30am, Friday and Saturday.

Bristol Family Mediation Services
0117 929 2002

Bristol Relate
0117 942 8444

Sexual Abuse Centre
0117 935 1707

Bristol Womankind
0117 922 5236

Cheltenham Family Welfare Association
01242 522180

Cornwall Single Parent Support
01726 65417

Durham Diocesan Family Welfare Council
0191 386 3719
East Anglia
SHE Helpline (East Anglia, Kent & East London) 01702 300006
East Anglian Survivors Enterprise


0800 731 4402

A confidential domestic violence survivors support group for women, based in East Anglia, run by fellow survivors. Groups meet in Kings Lynn, Yarmouth and Norwich. Email

South Essex Rape and Incest Crisis Centre (SERICC) 01375 381322 Provides specialist, holistic, women-centred support, advocacy and counselling to women who have experienced, or are experiencing, sexual violence
SHE Helpline (East Anglia, Kent & East London) 01702 300006
Juniper Lodge Sexual Assault Response Centre 0116 270 6990 Based on the St Mary’s model, Manchester
SHE Helpline (East Anglia, Kent & East London) 01702 300006
Southall Black Sisters 0181 571 9595 Provides a comprehensive and holistic service to Asian and African-Caribbean women. It provides both crisis intervention and long-term casework. Its resource centre provides information, advice, advocacy, counselling and support. Services are provided to women who have experienced domestic violence, forced marriages, abductions (children and young women), and conflict in the family and community, stranger and acquaintance rapes, and sexual harassment.
Freedom Project, PO Box 50208,
EC1V 7XP 0800 298 9199
dog lying downThe Freedom Project is as pet fostering scheme for women going into refuges or temporary accommodation, providing temporarily foster homes for dogs.
St Mary’s Centre
St Mary’s Hospital,
Hathersage Road,
M13 0JH
0161 276 6515 This Centre accepts self-referrals, has 24-hour telephone access, employs crisis/advocacy workers and counsellors and is embedded in the NHS infrastructure. St Mary’s provides a comprehensive and co-ordinated forensic, counselling and medical aftercare service to survivors of rape or sexual assault. Survivors are provided with information on relevant services, and with support through the court process where required.
Reach Project
Rhonda Cross Centre,
18 Jesmond Road, Newcastle upon Tyne
0191 212 1551
Newham Asian Women’s Project 0181 472 0528 Adopts a holistic approach to support services for women who have experienced domestic violence. As well as advice and support they offer employment training to help women rebuild their lives
Nottingham Women’s Aid Advice Centre 0115 947 6490
Nottingham Women’s Centre 0115 941 1475 Provides a range of women’s community initiatives and self-help projects, as well as a specialist helpline, outreach and advice services for women experiencing domestic violence and rape.
Oxfordshire Mind 01856 251152 Provide an evening helpline called the Crisis Line to people experiencing distress. The line operates every night from 7.00 p.m. to 1.00 a.m. every night of the year. The line is staffed by trained volunteers who listen, talk through problems, offer practical suggestions, give information and help to contact other services.
Rape Crisis 02392 669516
PO BOX 367,
S1 1HX 0114 2555740 Provide safe accommodation for Asian women and children fleeing from domestic abuse. Also provide outreach service for Asian women who live in Sheffield.
Sheaf Domestic Violence Project 0114 249 8881
0114 249 8882 Works directly with women, children and Men who have been or still are suffering from domestic violence. Offers face to face visits, an escort service to court / hospital / etc
Tayside Couple Counselling 01382 640123
ARC 01925 244281 A specialist, non-gendered service offering a range of information and advice, emotional support, counselling and resources to anyone affected by the issue of Domestic Violence - women, men, young people and family members.
West Yorkshire
STAR (Surviving Trauma After Rape) 01924 292 361
Rape Support 0808 800 1144
Rape Crisis Helpline 01962 848024

Wales Domestic Abuse Helpline
PO Box 82
LL54 6ZH 0808 80 10 800 The Wales Domestic Abuse Helpline is the national free support and information service for women, children and men in Wales who are experiencing or who have experienced abuse at the hands of someone close to them. Freephone 24 hours. Welsh and English spoken, access to interpreters for other languages. BT Type Talk Service.
Blaenau Gwent Domestic Abuse Services 01495 304477 A voluntary organisation that provides a free and confidential information and support service to those affected by domestic abuse in Blaenau Gwent. Open Monday to Friday between the hours of 9.30 am and 4.30 pm
Women's Aid Monmouthshire 01873 859011 24 hour helpline available plus a lot more support. Check out their website for more info by clicking here
The Buster Foundation
07722 361825 Provides emergency, temporary foster homes for the pets of the women and children needing to go into a refuge or escape a violent home. Email:

Scottish Domestic Abuse Helpline

0800 027 1234

Lines open 10 am to 12 midnight every day of the year. During the hours of 10 am to 2 pm and 10 pm to midnight we offer a text phone service using the same number. This is a freephone number which does not show on telephone bills. Calls are answered by women who offer confidential information and support to anyone affected by domestic abuse.
Scottish Women's Aid 0131 475 2372 Support, information and safe refuge to women experiencing domestic abuse.

Border Women's Aid
10 Exchange Street,
01835 863514 Offering support, information and a safe refuge for women and children experiencing domestic violence.
Fax: 01835 863878.
Women's Rape and Sexual Abuse Centre
PO Box 83
DD1 4YZ 01382 201291 Helpline opening times - Monday 12-2pm, Tuesday 10am-12pm, Wednesday and Friday 7pm - 9pm, Thursday 2pm - 4pm.
Answering machine at other times.
International Women’s Centre 01382 462058
Dunfermline Area Abuse Survivors Project 01383 739084
Darnley Street Family Centre 0141 424 3920
Women's Aid Northern Ireland 01232 331818
Donegal Women's Refuge Group (D.D.V.S.) (074) 26267 The D.D.V.S. provides: Accommodation, 24 hour line helpline; 15 Locally-based Clinic Services where you can meet with a trained worker for information, support, court accompaniment, counselling etc.
Aoibhneas 01-867-0701 Provides facilities, professional help and support including
counselling and a 24-hour help-line to women and men who are suffering from Violence in the Home. Based in Dublin.

Channel Islands
Women's Aid Jersey 0800 735 6836

Our lives are like the course of the sun. At the darkest moment there is the promise of daylight.

Join date : 2009-04-11

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Post  sky on Tue Apr 28, 2009 8:17 pm

CareConfidential Helpline - 0800 028 2228
CareConfidential pregnancy and post-abortion helpline is available to anyone in the UK regardless of their age, beliefs, background, gender or circumstances. We provide information, advice and support if you are facing an unplanned pregnancy, if you are concerned after an abortion or have experienced baby loss. All advisors are trained and experienced in counselling women and their partners facing these situations.

UK resources and support for those dealing with suicide, depression or emotional distress – particularly teenagers and young adults.

PAPYRUS is a voluntary UK organisation committed to the prevention of young suicide and the promotion of mental health and emotional wellbeing.

Our lives are like the course of the sun. At the darkest moment there is the promise of daylight.

Join date : 2009-04-11

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Post  Guest on Thu Oct 15, 2009 5:44 pm

Professional organisations
BACP - British Association for Counselling and Psychotherapy

BPS - British Psychological Society

UKCP - United Kingdom Council for Psychotherapy

Useful mental health sites

Department of Health

Mental Health Care - Mental health information for friends, families and carers

Mind - National Association for Mental Health


Other useful sites

Age Concern - The UK's largest organisation working with and for older people

Asian Family Counselling Service - Confidential counselling service for individuals, couples and families of Asian communities

cancerbacup - Helping people live with cancer

The Cancer Counselling Trust

Cruse Bereavement Care

Eating Disorders Association Helpline 0845 634 1414

Gingerbread - The organisation for lone parent families

NAFSIYAT - Psychotherapy for clients from diverse backgrounds
020 7686 8666

National Debt Helpline 0808 808 4000

National Drugs Helpline 0800 776600

NHS Smoking Helpline 0800 169 0 169

PACE - Promoting lesbian and gay health and well-being and offering low cost counselling

Parentline 0808 800 2222

Pink Therapy - London's largest and most experienced private therapy practice working with sexual minority clients

RADAR - Royal Association for Disability and Rehabilitation

Relate - The UK's largest provider of relationship counselling and sex therapy

The Samaritans - Offering 24 hour confidential emotional support
08457 909090

Terence Higgins Trust Counselling - The largest HIV and Aids charity in the UK

Women's Aid 0808 2000 247

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